Frequently Asked Questions
We do both local and international shipping! Read more here.
Exchanges can be made for full-priced merchandise purchased in store with the original receipt and tag within 14 days of purchase.
We have a 30-day return policy specifically for online purchases. Read more here.
All our products are guaranteed for one year under these conditions here.
On how to measure your ring size, please click here.
Definitely, we'd be honoured to play our part in celebrating the ones you love. Read more about our bespoke process here.
We offer unique sets of Si Dian Jin with jade as the key feature of this significant gift. Read more about it here.
Small steps can go a long way! We recommend you read our full guide here.
If you have any questions or concerns regarding your jewellery, our customer service team will be more than happy to assist you. Find our contact details here.