After-sales Service

In the event of any questions or concerns regarding your jewellery, please contact our customer service team at We request that you get in touch with us via this platform first to enable our team to make arrangements to serve you best.

Please note that you are required to present valid proof of purchase (such as your original copy of receipt) when seeking after-sales service. Depending on the circumstances of the jewellery issue, our repair and maintenance services can be chargeable.