After-sales Service

At Choo Yilin, we strive to offer a premium standard of customer service to ensure the finest experience for you. 

In the event of any questions or concerns regarding your jewellery, please contact our customer service team at We politely request that you get in touch with us via this platform first to enable our team to make arrangements to serve you best.

Please note that you are required to present valid proof of purchase (such as your original copy of receipt) when seeking after-sales service. Depending on the circumstances of the jewellery issue, our repair and maintenance services can be chargeable. 

Should you need to send in your Choo Yilin pieces for servicing, here's how you can do so: