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Shipping Information

Shipping Option  Cost Delivery Time
Normal Singapore Shipping Free 2 - 3 business days
Next Day Singapore Shipping S$12 Next day
Worldwide Shipping S$50 for orders under S$500 7 - 10 business days
Worldwide Shipping Free for orders over S$500 7 - 10 business days

 

What is your local delivery policy? 

We offer free Singapore shipping for online orders. Online orders with normal delivery will be shipped via courier within 2 to 3 business days. For local office addresses, delivery will be made between 9am to 5pm (SGT). During holiday periods, it may take up to 5 business days for us to process your orders. We seek your kind understanding during these peak seasons.

A Next Day Delivery option for Singapore orders is available at checkout at S$12. Your order should arrive one business day after shipping if ordered by 2pm (SGT). Please note that Next Day Delivery orders placed after 2pm (SGT) on Friday, Saturday, or Sunday will be processed and delivered on Monday or the next business day. There will be no deliveries on Sundays and Public Holidays.

In the event where the customer is uncontactable and/or if no one is available to receive the parcel, it will be considered a failed delivery. Unfortunately, the re-delivery fee will be borne by the customer.

 

Do you offer worldwide shipping?

Yes, we ship internationally via FedEx. For orders over S$500, we offer free worldwide standard shipping, which will take an estimated 7 to 10 business days to arrive after being shipped. A fee of S$50 will be charged for orders under S$500. 

 

Do I have to pay import duties and taxes on my international order?

Yes, depending on your shipping address. All shipments outside of Singapore may be subject to import duties and taxes which are determined by the customs of the destination country. Please note that the duties and taxes imposed by these destination countries will be charged directly to the recipient of the parcel by Fedex. As these duties and taxes on goods can vary widely depending on the country and region, we strongly recommend that you contact your local FedEx for an estimated calculation of the charges before placing your order. 

To ensure that you are aware of what to expect, we will contact you via email after your order has been received to confirm that you can accept any potential import taxes and duties incurred on your order. Your parcel will only be shipped out upon your confirmation.

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