If you ever find yourself trapped on an island with Choo Yilin’s very own Happiness Advocate, you’re in safe hands. Michelle Teo, our Merchandising Manager, exudes an aura of calmness and certainty (she rules our inventory store). Michelle's organized nature speaks true to her daily work here at Choo Yilin. Having previously worked as a Senior Executive at a Japanese MNC, Michelle has had ample experience leading a team and implementing new system processes from start to finish.
Being the backbone of the company, we'd be lost without her. She's also our resident health nut! Sticking mostly to greens and fruits, she's got the whole team feeling terrible about their snack drawers... we sat down with Michelle to find out more about her and what it's like being a part of the Choo Yilin team.
A Happiness Advocate is... responsible for managing all brand inventory, including raw jade, gemstones and finished jewellery. I am also in charge making sure your favourite Choo Yilin pieces get to you! When you check out your shopping cart on chooyilin.com, I draw out your order from the inventory store, pack them and ensure that each piece is delivered right to your door step. As the merchandising manager, I also analyse sales trends for future product development and ensure that our stocks are always at optimum levels to meet customer demands. I am the go to person for all inventory needs.
It is awesome here at Choo Yilin because..... of the challenges the job brings and the autonomy to overcome them in my own ways. One of the challenges I faced was to develop and upkeep the inventory system with minimal or zero additional cost. It was definitely not an easy feat but I enjoyed the challenge. Something else that truly continues to amaze me is how the team has put their utmost trust in me to make and carry out decisions that are of the best interest for the company. Not to mention, we’ve got the most friendly and easygoing team here!
My hope for the team is... to achieve the vision to be the preferred brand for jade globally. It doesn't sound easy but this was the very challenge that attracted me to the job, and it is wonderful to be part of a team that not only creates amazing things, but is dedicated to achieving this vision.